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Hp 2000 notebook laptop won't start up

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Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 - 23 May 2014 à 08:09
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 26 May 2014 à 16:57
Hello, when I power on my laptop it will on, but unable to start up windows the caplock led is blinking alond side with the black screen.
Serial number: 5CG3335ZBB
product number:F1E89EA#ABV. Please help thanks.

hello, please can someone tell me what to do ?





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3 responses

Réponse 1 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
24 May 2014 à 07:08
Try this:

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug the cable and start.

Good luck
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
24 May 2014 à 11:50
i reinstalled the os and it works. Please sir I need direct link to download hp notebook 2000 touchpad driver.
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
26 May 2014 à 01:55
goodmorning sir, please why is a new laptop behaving strangly? A nee hp notebook 2000-2d12se, the windows that came with started to work on it own, so I formated it hoping it will work fine but it failed. After the formating another problem came up this time it wonzlt start up windows.
Réponse 2 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 May 2014 à 05:23
I assume that your OS is genuine, is so, I'm afraid there is a hardware issue and I suspect that your hard disk must be replaced. I suggest that you see a technician.

I wish I could do more, sorry.
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
26 May 2014 à 06:59
i tried to install os, I cancelled it on the way, the pc restart and it start up the previous windows I installed, this a big mess boss.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 May 2014 à 16:57
If you cancelled the os in installation progress, your o/s files got corrupted.

Have you tried to start it in safe mode ?

Yes! I agree! This is a huge mess!
Réponse 3 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
24 May 2014 à 16:08
I suggest you go to this link:

http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=emea_africa&destPage=siteHome&lc=en&softwareitem=ob-48345-1&tmp_docname=
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
26 May 2014 à 01:58
it will on and restart on it own, the lde close to the caplock will blink 1 time with it as it resart. The research I carried out told me that if the led blink 1e that the cpu is not functional, but this a new laptop sir. Please any steps I can do to resolve the issue?
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
26 May 2014 à 02:00
sorry that ide is led, I made I a mistake, thanks sir
Brainy100 Posts 70 Registration date Friday 14 March 2014 Status Member Last seen 26 August 2014 5
26 May 2014 à 02:12
i have did hard reset, no luck. The only thing that will make it start up windows is to reinstall it os and after few hours, you shut it down and on it again it won't start up windows, boss please help .

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