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WD element not detected

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ankiintechtrouble Posts 1 Registration date Saturday 7 June 2014 Status Member Last seen 7 June 2014 - 7 Jun 2014 à 15:45
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 7 Jun 2014 à 17:01
Hie
I bought my WD element 1TB harddrive about 2 months back. While i was transferring some files from this to my new laptop which i bought not 10 days back, suddenly my hdd stopped working and hence is undetectable at any system. i have read most of the remedies here which have been ineffective. I wish to retrieve my data as well. please help me..:))

PS
My laptop is from company Asus with windows 7
When i plug it in any port it makes the ding sound but is not detectable on My computer

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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
7 Jun 2014 à 17:01
I suggest you return the drive for replacement under warranty. The data is probably not recoverable if the drive is not detected on any computer. I would check the drive on another computer before returning it.

Good Luck

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