WD element not detected

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ankiintechtrouble Posts 1 Registration date Saturday June 7, 2014 Status Member Last seen June 7, 2014 - Jun 7, 2014 at 03:45 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 7, 2014 at 05:01 PM
Hie
I bought my WD element 1TB harddrive about 2 months back. While i was transferring some files from this to my new laptop which i bought not 10 days back, suddenly my hdd stopped working and hence is undetectable at any system. i have read most of the remedies here which have been ineffective. I wish to retrieve my data as well. please help me..:))

PS
My laptop is from company Asus with windows 7
When i plug it in any port it makes the ding sound but is not detectable on My computer

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Jun 7, 2014 at 05:01 PM
I suggest you return the drive for replacement under warranty. The data is probably not recoverable if the drive is not detected on any computer. I would check the drive on another computer before returning it.

Good Luck
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