Laptop dell inspiron 1564 not wokring properly

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Ttodhe Posts 3 Registration date Tuesday June 10, 2014 Status Member Last seen June 12, 2014 - Jun 11, 2014 at 09:45 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 12, 2014 at 05:46 PM
I had motherboard changed few days ago. The technicain who did it could nt finish because I had removed the hard drive to copy the informaiton somewhere else. He went on and installed the motherboard and sent the computer back to me.

I could not start (after i put the hard drive in place) because start up would fail repeatedly. Therefore I decided to reconfigure and put the disc that came with the computer which in my opinion reinstalled the OS but very strangely i see still my folders there. in a sens ethat is good. but I cant open most of them because the professional Oficce suite is gone.

The biggest problem that i could not solve at that late hour last night was the resolution and the shape of the icon and poctures. the resolution is not good. I am not sure that the new MOBO came witht eh right video card or i still need to do updates and downloads which by the way i cant because I can not access internet because it prompts me for e dial up set up.

anybody can tell me in how big trouble I am in this case. (by the way paid $300 so far] for the MOBO and installing it

thanks
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 12, 2014 at 02:38 PM
You will need to update the hardware drivers. You can download them , on another computer, and copy them to a flash drive.

Good Luck
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Ttodhe Posts 3 Registration date Tuesday June 10, 2014 Status Member Last seen June 12, 2014
Jun 12, 2014 at 02:44 PM
I already had the technication who is doing it and costing me $75 but in any case can you explain it how it can be done. thanks
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 12, 2014 at 04:12 PM
1. Find drivers on internet
2. download drivers to a file on the 2nd computer
3. copy the drivers to a flash drive
4. move flash drive to 1st computer
5. install drivers
6. jump up and down with happiness
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Ttodhe Posts 3 Registration date Tuesday June 10, 2014 Status Member Last seen June 12, 2014
Jun 12, 2014 at 04:17 PM
Hi I really appreciate helping with that. I know how to copy the drivers. The problem was that I did not know which drivers I was missing and and how to locate them. For example and to begin with I did not have access to internet because a driver was missing I guess. How could I know whcih driver was that. Or the bigest problem was high resulution and I could not figure out why I could not achiieve. How to know which driver is missing and would fix the problem. thanks
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 12, 2014 at 05:46 PM
The Dell support site is where you start. You input the model number and it lists the drivers than can be downloaded.
I assume it defaulted to the basic "vga" Windows drivers so you could not change the resolution to the "native" value for the Laptop screen.

Only owning a single computer can get anyone into a bind with this type of problem.
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