Unable to open files with double click

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alokn99
Posts
3
Registration date
Monday March 9, 2009
Status
Member
Last seen
March 10, 2009
- Mar 10, 2009 at 02:21 PM
 Blocked Profile - Nov 1, 2010 at 08:35 AM
Hello,

I just scanned and removed all infected files on my system having XP OS using avast
After doing that on double clicking some of my files (xls,doc), it pops up the window asking me to find a program to use. i removed the mountpoints2 from the registry and for the 1st time the problem seemed solved. However the problem exists on restarting. The system has been totally scanned to remove the viruses.

Please help me here. Do i need to reinstall the OS or OS/applications ? Or is there any simpler way out.

Appreciate the help. Thanks

2 replies

prayer71
Posts
7
Registration date
Tuesday March 10, 2009
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Member
Last seen
June 16, 2009

Mar 11, 2009 at 08:42 AM
hi,
the virus is still present!
try to do a system restore.
this should fix the problem.
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