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Laptop screen stays black when powered

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Lezhul Posts 1 Registration date Monday August 25, 2014 Status Member Last seen August 25, 2014 - Aug 25, 2014 at 06:11 PM
johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 - Aug 25, 2014 at 08:43 PM
My laptop screen stays black whenever I turn it on. The lights still come up saying I have power though.
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johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 14
Aug 25, 2014 at 08:43 PM
with cursor in top left corner of the screen
STEPS:
1. Boot up as normal, and wait until you see the cursor on the black screen
2. When you're booted, press Ctrl+Alt+Del
3. In the Processes tab of the Task Manager, find explorer.exe
4. If you find one, right-click it and select End Process
5. Select File ? Run
6. Enter explorer and press Enter - the desktop should show up
7. After it has finished loading, reboot
8. This time, your desktop will show up without the black screen
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