Can't access Facebook, other websites are fine [Solved/Closed]

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Wednesday October 1, 2014
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October 8, 2014
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Hi, I need you or anyone's help so bad, It has been 5days now since I wasn't able to access my facebook on my laptop and it is so frustrating! Facebook doesn't load while the other websites are working fine! (NOTE: it is only happening on my laptop at home, I can access my facebook on other connection)It keeps on saying "Webpage Not Available" I tried everything but still nothing happens. I'm badly needed anyone's help, facebook is the only way I can communicate with my family while working abroad! Please help me :(

PS: My laptop is Windows 8.1, I am using Google Chrome, I have firefox and internet explorer before but since this problem occurs I uninstall firefox and internet explorer.
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Best answer
approved by Jean-François Pillou on Nov 26, 2018
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Wednesday October 1, 2014
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25
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Hi Ambucias, thanks for the help. Although I tried everything and still nothing good, a miracle happened yesterday. I don't know if there's any significance, but all I did was just logged off my facebook account on my phone (android) then wait for few minutes and then re-login it again (on phone). After a while when it successfully logged in on my phone, I restarted my laptop (from where I can't access facebook website. Then everything works fine, no more unavailable facebook website anymore. I think the main cause of the problem is the synchronization of my android phone to my laptop. Thanks again!

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Thanks, I have been having this same issue and just can't figure out what to do. I am trying what you suggest now.
> Alexandra -
Well , it didn't work, still won't open up. Won't even load the page at all it just stops still.
Thank you--this fixed the 'blank screen' problem for me on my laptop! Very grateful for the help!
i just having the same problem now , i can't open facebook and youtube until now still not fixed yet im using window 10. note all browser are have the same problem it said "this site can't be reached "
I'm having the exact same issue. I have tried different DNS servers, etc. Others in the office it works just fine. I can't access facebook at all, I can kind of get to YouTube but the video's are not playing. News sites like CNN and FoxNews will not let me play videos either. I even completely turned off Win10 firewall.

Same issue for all browsers, Chrome, IE and Firefox.
9
Thank you
Hi Ambucias thanks for sharing your ideas, yes I already did deleting temporary files and cookies, but still the same issue. I even tried configuring "host" which is deleting columns that is mentioning www.facebook.com (although when I configured hosts, by opening it through notepad, there's no facebook whatsoever), I tried uninstall all web browsers and re-installed google chrome, the issue was fixed for 1 day and the next day it occurs again. I also tried to put "s" on http (https://) and still it didn't solved the problems. I'm so helpless now, I can only chat with my parents when I am at work.

---- still waiting for other solution. thanks!
try to restart your pc.
maybe it works. :)
We have the same problem.
but other says,you just restart your pc.
hi, I already solved the problem about facebook webpage.
just clean up your history and caches.
it works
> same problem -
yea no it doesn't
Keep getting ssl connection error
Posts
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Registration date
Wednesday October 1, 2014
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October 8, 2014
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1
Thank you
PS: My laptop is Windows 8.1, I am using Google Chrome, I have firefox and internet explorer before but since this problem occurs I uninstall firefox and internet explorer.
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Tuesday September 22, 2015
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September 22, 2015
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I have been unable to log in for 2 weeks and have tried everything recommended. I get either a message "Sorry, something went wrong.

We're working on getting this fixed as soon as we can." or a blank page.

I was able to reset the password tonight, and got a confirmation message, but it did not help. This is the only site with a problem, and is the same on my desktop and laptop.

This is driving me nuts. Anyone have any ideas?
I also tried logging in after uninstalling AVG and Malwarebytes, as well as turning off the Windows firewall.
0
Thank you
hi, rcgaffud . i'm having the same problem to you. I see that you said your problem was solved thanks to Ambucias. But actually I can't see the his/her comment. Can you tell me again, plz?
Unbelievable! I had the same problem! Have done the same as you had, & every thing is back to normal! A great post of yours! You started the issue & you yourself closed it so nicely!! Thank you sooooo much!