Connected to internet but web pages won't load [Solved/Closed]


I use a wireless connection and my laptop says it is connected fine with the maximum signal. However, on Internet Explorer and Firefox can't load pages.

When I press Diagnose Connection, it says I am connected fine. Two other laptops in the house are connected to the same wireless connection though and they are working fine so it must be something to do with my laptop.

I have Windows 7 and checked TCP/IP. It says it automatically connects to DNS.

Help please!
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3 replies

Best answer
approved by Ratnendra Ashok on Jan 11, 2019
Thank you
  • Go to Start > Programmes > Accessories > System Tools > System Restore
  • Then, you will be directed to restoration Window. After it, select restore my system to earlier time and select a restore point on any back date in your computer.

I hope, it will work!

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This worked for me when all other solutions failed.
Registration date
Sunday June 6, 2010
Last seen
December 30, 2015
Thank you

Try this 1.

1) Click on Start --> In search box, type cmd and click on OK. Now enter this


ipconfig/all and press Enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

2) Internet Explorer :

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

Firefox :

In Firefox, Click on Tools-->Options--->Advanced --> Network--->Settings--->

select "No proxy" option and click on OK.

If the problem still exists, try disabling either your antivirus or firewall.

Good Luck.
Registration date
Friday July 19, 2013
Last seen
July 19, 2013
Thank you
In Windows 7 you can reset your IP by clicking on START then open ACCESSORIES then first right click on COMMAND PROMPT and then select in the drop down menu by your pointer arrow "Run As Administrator" else this won't work. Then open COMMAND PROMPT and type this inside exactly as here:

netsh int ip reset c:reset log.txt

You will then need to reset your computer and the job is done.