Vista freezes up occasionally only once then

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Carol - Mar 13, 2009 at 10:36 AM
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- Mar 13, 2009 at 11:38 AM
Hello, I don't know anything about computers so I found this site and thought it'd help me. I have Windows Vista Home Premium and lately for the past week or so it'll occasionally freeze up (more towards the morning I've noticed doubt it makes a difference.) doesn't let my mouse move and my music or whatever I'm watching stops too. It won't let me shut it down or bring up the task manager so my only option is to plug it off and restart. Then it'll be fine throughout the rest of the day it seems.

At first I thought maybe I was low on disk space or something so I uninstalled a game I have that takes up a lot of space (The Sims2 and its expansion packs) I thought that did the trick till it did it again. Could it be a virus?? I still have a CD that came with the computer when we first bought could that be used to wipe it out? How can I save my music so it doesn't get lost.

Don't know if this will help but it tells you my information http://i33.photobucket.com/albums/d53/Carolina53191/Untitled.jpg

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Tweedledum
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Mar 13, 2009 at 11:38 AM
Okay saving your music you should have or buy an external harddrive, in this day and age it is always good to have one anyway. There are alot of reasons why vista might freeze.

Your computer mightnt have enough ram.
you might have enough to run vista but you might have other resource intensive programs which are chugging it up.

You might be running antivirus like mcafee which is a resource hog (if you do uninstall and get the free avg)
you might have a virus (inthat case refer to avg)
you might be riddled with spyware (download spybot search and destroy)

i would turn off things like windows sidebar and things

in summary i couldnt really tell you the exact cause without snooping through your computer, if the problem persists you might have to reinstall with the disc (fairly straight forward)

https://www.avg.com/fr-fr/free-antivirus-download better less resource hog anti virus

https://www.safer-networking.org/download/ free and brilliant anti spyware, run a scan just to be sure

also a registry clean will perk it up regardless

https://filehippo.com/download_ccleaner/

all free and really good products, use them and try the above mentioned possibilities and then come back and update your post if the problem persists
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