Acer Notebook PC ZE7- black screen
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Bamavetgirl
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Wednesday October 29, 2014
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October 29, 2014
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Oct 29, 2014 at 01:00 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Oct 29, 2014 at 11:24 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Oct 29, 2014 at 11:24 AM
I have a Notebook PC Acer. I got it 2011. Model num: ZE7 marketing name:Aspire one D270, AOD270.
I can turn it one, Acer logo appears, screen shows computer has experienced unexpected shutdown - I select run windows normally- the screen then turns black. I have my mouse arrow onscreen and can move it- but nothing else! No icons, no start menu- nothing!! What do I do? Please help!!
I can turn it one, Acer logo appears, screen shows computer has experienced unexpected shutdown - I select run windows normally- the screen then turns black. I have my mouse arrow onscreen and can move it- but nothing else! No icons, no start menu- nothing!! What do I do? Please help!!
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carminabigue
Posts
620
Registration date
Tuesday March 19, 2013
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Member
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Oct 29, 2014 at 11:24 AM
Oct 29, 2014 at 11:24 AM
Try the hard reboot process:
1. remove the battery and power cord
2. push and hold down the power button for 45 seconds
3. restore battery and power cord
4. restart the laptop
good luck!
1. remove the battery and power cord
2. push and hold down the power button for 45 seconds
3. restore battery and power cord
4. restart the laptop
good luck!