unreadable WD drive Closed

Question

hey 

i have an external WD hard drive elements 1032 which fall down on the ground by mistake .. after that when i connected it to my computer its like never there , i open my computer and manage drives its shows that its unallocated with black line on it , when i shake it i hear a sound like something was broken there ......please help my cause all my children pics are stored on it :-(

R2D2_WD · Answer

Hi there,

Unfortunately that falling seems to have damaged your drive. These devices are susceptible to physical damage and any hit may harm them. Can you see the drive's led on? Is it spinning, when connected? 
Sadly, you have too little options now. Check the drives file format. Is it RAW? Try accessing it with a Linux Live CD. Sometimes users have success accessing their drives using it.
If this does not help and you really need the data on your drive, I would suggest you to contact a Data Recovery Company. I leave you information about some of the WD's partners.  

https://support-en.wd.com/app/datarecovery - WD Data Recovery Partners

Hope this helps

furat79 · Answer

yes the led is on not blinking but its on :-( there is no spinning any more and because i live in iraq  i cant head to any of these recovery company !!

any ideas ??

R2D2_WD · Answer

I am sorry, but I believe that the drive has failed. It may be getting enough power, but maybe the HDD's arm or head has been damaged and this is what you hear when you move the device. Check the method with the Live CD, but think about extracting the information. If we do not have any recovery partners in your country, you should search for some technician that may be able to assist you. 

I really hope you will get your photos

furat79 · Answer

thanks my friend for your time :-(

Unreadable WD drive

4 responses

Similar discussions

Subscribe To Our Newsletter!