Can't get to log in screen

Closed
Nicole Watson - 30 Nov 2014 à 14:23
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 30 Nov 2014 à 22:50
Hello,

When I turn on my laptop it boots up and either goes to the screen for reboot or it does the icon for starting windows, but then never goes to log in screen instead returns to reboot screens.

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1 response

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
30 Nov 2014 à 22:50
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

Select the option "Last known Good Configuration"

2) If the problem still exists then follow Step 1 and this time select "Safe Mode"

Let me know if you are able to boot into "Safe Mode ".

Also let us know the "Operating System" you are using.

Good Luck