Hp laptop won't start up help
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hpperson
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12 Dec 2014 à 07:11
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 14 Dec 2014 à 17:14
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 14 Dec 2014 à 17:14
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Ambucias
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13 Dec 2014 à 05:09
13 Dec 2014 à 05:09
Try to restore to factory settings
hpperson
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13 Dec 2014 à 07:27
13 Dec 2014 à 07:27
Can't it won't turn on but the problem is it he hard drive need replaceing
Ambucias
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13 Dec 2014 à 16:10
13 Dec 2014 à 16:10
Oh! It's like being marooned up the stream without an oar.
hpperson
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13 Dec 2014 à 16:11
?
Ambucias
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13 Dec 2014 à 16:26
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Just means that there is no other solution.
hpperson
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13 Dec 2014 à 16:26
Oh right
hpperson
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I the hard drive might just be out of place .
I hope....
I hope....
Ambucias
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13 Dec 2014 à 16:37
13 Dec 2014 à 16:37
How old is it? Mine had to be replaced after 5 years, it was also HP.
hpperson
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13 Dec 2014 à 16:38
13 Dec 2014 à 16:38
About a week...... I did drop It tho
Ambucias
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13 Dec 2014 à 16:40
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Now the cat comes out of the bag!
Have you dropped the hard disk or the entire machine?
Have you dropped the hard disk or the entire machine?
hpperson
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13 Dec 2014 à 16:40
Hole thing
Ambucias
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Updated on Mar 2, 2018 at 06:00 AM
Updated on Mar 2, 2018 at 06:00 AM
Good news and bad news!
The good news, it's not the hard disk.
The bad news, it's a motherboard issue.
As you can see in this picture, a motherboard is composed of hundreds of fragile parts which may loosen and/or short circuit when the board receives a blow.
The good news, it's not the hard disk.
The bad news, it's a motherboard issue.
As you can see in this picture, a motherboard is composed of hundreds of fragile parts which may loosen and/or short circuit when the board receives a blow.
hpperson
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13 Dec 2014 à 16:55
13 Dec 2014 à 16:55
Is there any easy way to fix this or take it to get it fixed?
hpperson
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13 Dec 2014 à 16:59
13 Dec 2014 à 16:59
Sorry about my english
Ambucias
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13 Dec 2014 à 17:09
13 Dec 2014 à 17:09
It probably can be fixed but a qualified technician must make a diagnosis. You may be lucky, it could just be a loosen part (some are glued with thermal paste. Just see someone who is competent.
hpperson
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13 Dec 2014 à 17:10
13 Dec 2014 à 17:10
Ok
hpperson
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13 Dec 2014 à 17:11
13 Dec 2014 à 17:11
Thanks for the help
Ambucias
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13 Dec 2014 à 17:19
13 Dec 2014 à 17:19
All the pleasure was mine.
hpperson
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14 Dec 2014 à 14:24
14 Dec 2014 à 14:24
Wait I just did a system check and it says the hard drive short DST check failed
hpperson
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14 Dec 2014 à 14:26
14 Dec 2014 à 14:26
And the system board ( is that the mother board?) passed
Ambucias
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14 Dec 2014 à 16:06
14 Dec 2014 à 16:06
I am getting info bit by bit.
When DST short disk fails it means that that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status on this link:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lang=en&lc=en&product=4221435&task=
Good luck and God save the Queen.
When DST short disk fails it means that that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status on this link:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lang=en&lc=en&product=4221435&task=
Good luck and God save the Queen.
hpperson
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14 Dec 2014 à 16:21
14 Dec 2014 à 16:21
I don't know why it would be failing cause it's only like a week old
Ambucias
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14 Dec 2014 à 16:34
14 Dec 2014 à 16:34
1. You may have got a lemon.
2. The drop may not have helped.
3. Could have been damaged it the shipping process.
You may as well get HP take over from here and if under warranty, it will not cost you a penny.
If you purchased it from a retail store, they should take it back and they should give you a new one in exchange.
That's the way the cookie crumbles.
2. The drop may not have helped.
3. Could have been damaged it the shipping process.
You may as well get HP take over from here and if under warranty, it will not cost you a penny.
If you purchased it from a retail store, they should take it back and they should give you a new one in exchange.
That's the way the cookie crumbles.
hpperson
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14 Dec 2014 à 16:41
14 Dec 2014 à 16:41
Must of been the drop
Ambucias
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14 Dec 2014 à 17:05
14 Dec 2014 à 17:05
Your guess is as good as mine. Take it back!
hpperson
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14 Dec 2014 à 17:07
14 Dec 2014 à 17:07
Ok
hpperson
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14 Dec 2014 à 17:08
14 Dec 2014 à 17:08
Thanks for the help
Ambucias
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14 Dec 2014 à 17:14
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You are totally welcome
