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Help my WD software does not run

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hsnjssc - Jan 4, 2015 at 05:10 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jan 5, 2015 at 08:55 AM
Hello,
My WD My Passport essential doesn't run its software by its own. i cant get it locked and all. It doesn't have that pre installed software. (smartware ) how do i get it back ? please help thanks


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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jan 5, 2015 at 08:55 AM
Hello hsnjssc,

To run WD SmartWare you have to download and install SES driver:
http://products.wdc.com/support/kb.ashx?id=XfAPaH

More information about why you should need this driver you can find here:http://products.wdc.com/support/kb.ashx?id=m0WkGf

Hope that I helped.

KY_WD

Happy New Year!
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