Western digital removable hard drive
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csasharon
Posts
1
Registration date
Monday 5 January 2015
Status
Member
Last seen
5 January 2015
-
5 Jan 2015 à 02:23
Boogieman_WD Posts 275 Registration date Friday 10 October 2014 Status Member Last seen 19 October 2016 - 5 Jan 2015 à 02:40
Boogieman_WD Posts 275 Registration date Friday 10 October 2014 Status Member Last seen 19 October 2016 - 5 Jan 2015 à 02:40
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1 response
Boogieman_WD
Posts
275
Registration date
Friday 10 October 2014
Status
Member
Last seen
19 October 2016
37
5 Jan 2015 à 02:40
5 Jan 2015 à 02:40
Hey csasharon. I'm sorry to hear you have issues with your drive. Can you hear the drive spinning at all when you connect to the computer or any other indication that it is working? If you can, do you hear any unusual noises/sounds coming from the drive? When you say that it can't be detected what do you mean exactly - it's not detected in Windows Explorer, Device Manager, Disk Management, BIOS? Firs I'd recommend that you try the drive with a different USB cable (not longer than 12") because your might have become faulty. You could also try opening disk management to see if it is detected there, here's how to do that: http://products.wdc.com/support/kb.ashx?id=ynvq85
You could also try some data recovery programs, to see if they can detect your drive and recover your data. Take a look at this thread: https://www.tomshardware.com/
Hope that helps.
Boogieman_WD
WD Representative
You could also try some data recovery programs, to see if they can detect your drive and recover your data. Take a look at this thread: https://www.tomshardware.com/
Hope that helps.
Boogieman_WD
WD Representative
