Laptop screen goes black

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deepesh - 21 Jan 2015 à 09:40
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 22 Jan 2015 à 03:42
Hello,

i have a problem in my laptop model no inspiron 15 .problem is my laptop screen goes black after start and no icon is displayed .I am able to move into the the system by task manager option but it also don't work properly and also works a little.what should i can do solve this problem?please help e ites very urgent

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1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
22 Jan 2015 à 03:42
Hi there,

Have you tried starting in Safe Mode? Any changes? I recommend you to use the Last Known Good Configuration option from the Advanced Boot Menu, which can be accessed by pressing F8 on start up.
If there is no change, remove battery and unplug the power. Hold the power button for a minute. Try booting again.

https://ccm.net/forum/affich-24155-laptop-screen-blank-when-switched-on - check this topic for more suggestions

Hope this helps