Computers
Closed
Crazy24
Posts
2
Registration date
Thursday 22 January 2015
Status
Member
Last seen
22 January 2015
-
22 Jan 2015 à 08:15
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 27 Jan 2015 à 08:37
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 27 Jan 2015 à 08:37
Related:
- Computers
- How to change my computers name - Guide
- Connect two computers with usb - Guide
- Movies about computers - Guide
- Memory in computers - Guide
- Incredible computers - Guide
1 response
KY_WD
Posts
2053
Registration date
Thursday 23 October 2014
Status
Member
Last seen
28 February 2017
122
27 Jan 2015 à 08:37
27 Jan 2015 à 08:37
Hello again,
I'm sorry cable replacement didn't fix your issue last time. What model WD external drive do you have?
How about this, let's take a look at our knowledge base: http://products.wdc.com/support/kb.ashx?id=2iosUT
Also, you could try to see if the device is being recognized in BIOS and Device management and also Check and make sure that there is a drive letter assigned to the drive using disk management. In the Microsoft knowledge base there is information regarding how to change drive letter of the WD drive: https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US#1TC=windows-7
Hope this time the issue will get resolved.
KY_WD
I'm sorry cable replacement didn't fix your issue last time. What model WD external drive do you have?
How about this, let's take a look at our knowledge base: http://products.wdc.com/support/kb.ashx?id=2iosUT
Also, you could try to see if the device is being recognized in BIOS and Device management and also Check and make sure that there is a drive letter assigned to the drive using disk management. In the Microsoft knowledge base there is information regarding how to change drive letter of the WD drive: https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US#1TC=windows-7
Hope this time the issue will get resolved.
KY_WD
