Error code: DNS_PROBE_FINISHED_NO_INTERNET

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rikkikee
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- Jan 22, 2015 at 04:40 PM
Ambucias
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- Jul 17, 2015 at 05:28 PM
Keep getting this message on many websites I visit. Always states check my firewall and antivirus settings,but don't know how to do it.

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Ambucias
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11,283
Jan 22, 2015 at 06:00 PM
I believe you may have a rogue virus.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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simplythursday
Feb 16, 2015 at 12:06 PM
What do you do once you put the information on to speedyshare? I am having the same issues. Cannot use the internet. D:
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Ambucias
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11,283 > simplythursday
Feb 16, 2015 at 04:36 PM
The report will be analyzed by me to find the problem and give you a solution.
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