Launching Internet After DNS Probe

Solved/Closed
cinwri12
Posts
1
Registration date
Saturday March 21, 2015
Status
Member
Last seen
March 21, 2015
- Mar 21, 2015 at 04:16 AM
 Mesty - Jan 7, 2016 at 09:27 AM
Hello,

I have a dell laptop with Windows xp. I am getting dns probe finished no internet message. This was on chrome browser. I used the computer earlier with no problems. I have looked here on this website and tried just about everything to no avail. I uninstalled both chrome and Firefox. Can you please help. This is driving me crazy. Thanks.

9 replies

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,313
Mar 21, 2015 at 04:55 AM
go to START and Run and type in the following commands:
cmd (enter)

c:\netsh winsock reset (enter)

remember restart your computer
91
ROBERTDELROSSO
Mar 29, 2015 at 05:58 PM
Your answer is incomplete. You have to assume that the person having the problem does NOT know how to become "the administrator".
I got this error message "DNS PROBE FINISHED NO INTERNET"

I TYPED AT C PROMPT: "netsh winsock reset".
It says this action requires elevation (run as administrator) but it does not tell you how to become the "administrator".

Went to Desktop
Right-clicked on chrome icon
Left Clicked "Run as administrator"
Went back into DOS
Typed above at C prompt
It STILL says : "this operation requires elevation (run as administrator)" but it does not tell you how to become the administrator

(Right-clicking the Icon used to work in Internet Explorer, now not working in chrome)
A few min ago, when I clicked the Start Button, I saw no DOS Icon. Now, after pressing the Windows key (in between CTRL and ALT) AND "R" AT SAME TIME, NOW I SEE THE DOS ICON IN START MENU.

RIGHT-CLICKED ON DOS ICON IN START MENU.
LEFT CLICKED "RUN AS ADMINISTRATOR" NOW - I AM THE "ADMINISTRATOR"!!!
Apparently, even in 2015, Windows 7 still runs inside a "DosShell".

NOW, A NEW DOS "DIALOGUE BOX" POPS UP, BUT THE "C" PROMPT HAS BEEN CHANGED TO
C:\Windows\System32>
(My Dell Laptop is 32 bits)
At this new prompt, I typed "netsh winsock reset"
And pressed Enter.

Now, in DOS, it says that I "Successfully reset the Winsock Catalog"! (whatever THAT IS!!) YAAAAAAY!
AND "you must restart [or reboot] the Computer to complete the reset.
TOOK ABOUT 15 MIN. TO FIX

I HOPE THIS IS HELPFUL.

So maybe my "winsock", whatever it is, was corrupted by a virus and needed to be reset inside DOS, despite my getting a new Kaspersky Antivirus Dec 25, 2014 (2 yr subscription)

I WOULD LOVE TO KNOW WHY THIS PROBLEM OCURRS IN THE FIRST PLACE!
0
dodyng > ROBERTDELROSSO
May 15, 2015 at 12:59 AM
it works. thanks.
0
Mat > ROBERTDELROSSO
Jun 2, 2015 at 06:22 PM
Thanks for explaing it very well after spending 3 hous now I got solution .. Thank you
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,313 > Mat
Jun 2, 2015 at 06:28 PM
You are most welcome!:-)
0
AC > ROBERTDELROSSO
Jun 18, 2015 at 12:15 AM
You are heaven-sent, Robert! Thank you so effin' much, bro!
0