Launching Internet After DNS Probe

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cinwri12

Posts: 1
Registration date: Saturday March 21, 2015
Status: Member
Last seen: March 21, 2015

- Mar 21, 2015 at 04:16 AM
Mesty - Jan 7, 2016 at 09:27 AM

Hello,

I have a dell laptop with Windows xp. I am getting dns probe finished no internet message. This was on chrome browser. I used the computer earlier with no problems. I have looked here on this website and tried just about everything to no avail. I uninstalled both chrome and Firefox. Can you please help. This is driving me crazy. Thanks.

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9 replies

Answer 1 / 9

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313
Mar 21, 2015 at 04:55 AM

go to START and Run and type in the following commands:
cmd (enter)

c:\netsh winsock reset (enter)

remember restart your computer

ROBERTDELROSSO
Mar 29, 2015 at 05:58 PM

Your answer is incomplete. You have to assume that the person having the problem does NOT know how to become "the administrator".
I got this error message "DNS PROBE FINISHED NO INTERNET"

I TYPED AT C PROMPT: "netsh winsock reset".
It says this action requires elevation (run as administrator) but it does not tell you how to become the "administrator".

Went to Desktop
Right-clicked on chrome icon
Left Clicked "Run as administrator"
Went back into DOS
Typed above at C prompt
It STILL says : "this operation requires elevation (run as administrator)" but it does not tell you how to become the administrator

(Right-clicking the Icon used to work in Internet Explorer, now not working in chrome)
A few min ago, when I clicked the Start Button, I saw no DOS Icon. Now, after pressing the Windows key (in between CTRL and ALT) AND "R" AT SAME TIME, NOW I SEE THE DOS ICON IN START MENU.

RIGHT-CLICKED ON DOS ICON IN START MENU.
LEFT CLICKED "RUN AS ADMINISTRATOR" NOW - I AM THE "ADMINISTRATOR"!!!
Apparently, even in 2015, Windows 7 still runs inside a "DosShell".

NOW, A NEW DOS "DIALOGUE BOX" POPS UP, BUT THE "C" PROMPT HAS BEEN CHANGED TO
C:\Windows\System32>
(My Dell Laptop is 32 bits)
At this new prompt, I typed "netsh winsock reset"
And pressed Enter.

Now, in DOS, it says that I "Successfully reset the Winsock Catalog"! (whatever THAT IS!!) YAAAAAAY!
AND "you must restart [or reboot] the Computer to complete the reset.
TOOK ABOUT 15 MIN. TO FIX

I HOPE THIS IS HELPFUL.

So maybe my "winsock", whatever it is, was corrupted by a virus and needed to be reset inside DOS, despite my getting a new Kaspersky Antivirus Dec 25, 2014 (2 yr subscription)

I WOULD LOVE TO KNOW WHY THIS PROBLEM OCURRS IN THE FIRST PLACE!

dodyng > ROBERTDELROSSO
May 15, 2015 at 12:59 AM

it works. thanks.

Mat > ROBERTDELROSSO
Jun 2, 2015 at 06:22 PM

Thanks for explaing it very well after spending 3 hous now I got solution .. Thank you

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313 > Mat
Jun 2, 2015 at 06:28 PM

You are most welcome!:-)

AC > ROBERTDELROSSO
Jun 18, 2015 at 12:15 AM

You are heaven-sent, Robert! Thank you so effin' much, bro!

Answer 2 / 9

ROBERTDELROSSO
Mar 29, 2015 at 05:41 PM

Your answer is incomplete. You have to assume the person does not know how to become "the Administrator".

IN DOS, I TYPED AT C PROMPT "netsh winsock reset".
It says this action requires elevation (run as administrator) but it does not tell you how to become the "administrator".

Went to Desktop
Right-clicked on chrome icon
Left Clicked "Run as administrator"
Went back into DOS
Typed above at C prompt
It STILL says : "this operation requires elevation (run as administrator)" but it does not tell you how to become the administrator

(Right-clicking the Icon used to work in Internet Explorer, now not working in chrome)
At first, when I clicked the Start Button, I saw no DOS Icon. Now, after pressing the Windows key (in between CTRL and ALT) AND "R" AT SAME TIME, NOW I SEE THE DOS ICON IN START MENU.

RIGHT-CLICKED ON DOS ICON IN START MENU.
LEFT CLICKED "RUN AS ADMINISTRATOR" NOW I AM "THE ADMINISTRATOR"!!!!
Apparently, even in 2015, Windows 7 still runs inside a "DosShell".

NOW, A NEW DOS "DIALOGUE BOX" POPS UP, BUT THE "C" PROMPT HAS BEEN CHANGED TO
C:\Windows\System32>
(My Dell Laptop is 32 bits)
At this new prompt, I typed "netsh winsock reset"
And pressed Enter.

Now, in DOS, it says that I "Successfully reset the Winsock Catalog"! (whatever THAT IS!!) YAAAAAAY!
AND "you must restart [or reboot] the Computer to complete the reset".
TOOK ABOUT 15 MIN. TO FIX

So maybe my "winsock", whatever it is, was corrupted by a virus and needed to be reset inside DOS, even though I just got Kaspersky AntiVirus Dec. 25, 2014 (2 yr. subscription)
I hope this is helpful.

AsinineKing
Apr 6, 2015 at 04:57 PM

Thanks,
it works as long as you run came as an admin.

kk29
May 14, 2015 at 01:26 PM

Thnx worked for me

DozeR
Jun 11, 2015 at 05:23 AM

The fast way... Open "Start" - click "run" - in the box type "netsh" - on the windows type "winsock reset". If successfully, rebot PC. DONE!

Todd > DozeR
Jun 19, 2015 at 12:57 PM

how do you do this as a system administrator on Windows 7? This is driving me nuts and I'm a dummy on this stuff. Thanks

Tia > Todd
Aug 24, 2015 at 09:29 PM

Start, all programs, accessories, right command run as adminstrator

Answer 3 / 9

shar
Jun 26, 2015 at 12:19 AM

I spent all last night and today trying EVERYTHING possible. Just fixed it by going to start type in cmd right click to run as administrator then type in netsh winsock reset then restart your computer. Hope someone reads this and it helps them, nothing anyone else said did.

Aali
Jul 3, 2015 at 03:08 PM

Thanks Robert,
Really I was rolling my brain,but ur trick worked

Robi
Jul 9, 2015 at 10:23 AM

Thank you!! I have been trying all morning and you answer finally helped me

Snail
Jul 27, 2015 at 12:44 PM

Yes it did great

rcasparepartmotor

Posts: 1
Registration date: Monday September 7, 2015
Status: Member
Last seen: September 7, 2015

Sep 7, 2015 at 03:47 PM

if you used your dongle in deffrent area like if always using the dongle on area A. and for some tie you used it area B. and when you back again Area A. then may be you see this problem. so just take your dongle and connect it to direct in your PC/Laptop problem will be solved automatically. and if you are using router connect it with your computer direct with cable .may be problem will be solve . if not restart your PC in connected position with cable .

Kat
Nov 21, 2015 at 11:47 PM

Thank you!

Answer 6 / 9

Lindsey
Jul 21, 2015 at 08:06 AM

Can someone please explain - I have a Lenovo and have the same problem. It's driving me crazy. I've tried suggestions but when I type cmd in the 'run' box nothing happens.

Ps. I'm a woman - please go easy

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313
Jul 21, 2015 at 04:05 PM

Hi, did you press the enter key?

Lindseyevans

Posts: 1
Registration date: Tuesday July 21, 2015
Status: Member
Last seen: July 22, 2015

Jul 22, 2015 at 03:22 PM

Yes and it just repeated the administrator name. How many times should I press it?

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313 > Lindseyevans

Posts: 1
Registration date: Tuesday July 21, 2015
Status: Member
Last seen: July 22, 2015

Jul 22, 2015 at 04:16 PM

You must log in as administrator after your system started.

NiNA
Aug 1, 2015 at 07:32 AM

Omg I love you...Seriously...I tired EVERYTHING...lost 3 weeks without Internet...finally found sth that works..thank you thank you thank you!

Toddy
Aug 12, 2015 at 07:20 AM

Worked great. Thanks so much.

Answer 7 / 9

Rudy
Sep 2, 2015 at 11:45 PM

U guys rock!!!! Thanks a million for this huge help! All I had to do is Start, type CMD and right clicked until the Run Command showed up and then typed nets winsock reset, once that's typed go to start, and restart computer.....Wolla !!!!

Mikey
Sep 20, 2015 at 07:01 AM

Thanks buddy!!!

You have really saved a big day for me...

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,313 > Mikey
Sep 20, 2015 at 07:03 AM

My pleasure to be your saviour.

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