Presqario cq61 black screen with cursor

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hcritch Posts 1 Registration date Friday January 30, 2015 Status Member Last seen January 30, 2015 - Jan 30, 2015 at 03:03 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 30, 2015 at 04:53 PM
Please help my presqario cq61will not boot up it starts and the windows logo comes up then I get a black screen with a cursor I've tried taking the battery out and unplugging for 25secs but this doesn't work any ideas plea
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 30, 2015 at 04:53 PM
You might want to read this Microsoft page:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US