Dell laptop inspiron black screen [Closed]

Neo - Jan 30, 2015 at 03:39 AM - Latest reply: BrianGreen 955 Posts Saturday January 17, 2015Registration dateContributorStatus April 16, 2018 Last seen
- Sep 2, 2015 at 09:39 AM
Hello,
My name is Marcos my Dell inspiron turn on and after I type my password goes black showing only arrow nothing work so please help


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3 replies

BrianGreen 955 Posts Saturday January 17, 2015Registration dateContributorStatus April 16, 2018 Last seen - Jan 30, 2015 at 09:13 PM
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Helpful
Try booting into Safe Mode. Let me know what version of Windows you are running if you dont know how to do this.

If it works then it is possibly an update that has been installed or a new software install causing this. Try rollong back your machine to an earlier date with System Restore.
I have the same problem and I have windows 8 ..i don't know how to boot into a safe mode
BrianGreen 955 Posts Saturday January 17, 2015Registration dateContributorStatus April 16, 2018 Last seen > dode - Sep 2, 2015 at 09:39 AM
Hi dode,

Try taking a look at this:

http://ccm.net/faq/28679-windows-8-8-1-how-to-boot-in-safe-mode

I hope you get on ok :^)