Black screen

Closed
sarah - 3 Feb 2015 à 15:03
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Feb 2015 à 16:04
Hello,
My screen on black on my laptop, it comes on tells me to reset the time then the passwords page comes on then black. Ive done the battery thing it didnt work. My comp is only a week old, plz help


Related:

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Feb 2015 à 16:04
Hello Sarah,

Looks like you have been sold a lemon.

Instead of trying a repair, since it's only a week old, hence under warranty, I strongly suggest that you bring it back to the seller and ask for an exchange.

Good luck