Black screen

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sarah - Feb 3, 2015 at 03:03 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 3, 2015 at 04:04 PM
Hello,
My screen on black on my laptop, it comes on tells me to reset the time then the passwords page comes on then black. Ive done the battery thing it didnt work. My comp is only a week old, plz help


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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Feb 3, 2015 at 04:04 PM
Hello Sarah,

Looks like you have been sold a lemon.

Instead of trying a repair, since it's only a week old, hence under warranty, I strongly suggest that you bring it back to the seller and ask for an exchange.

Good luck
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