Black screen with cursor

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AnshulBhatia Posts 1 Registration date Friday February 6, 2015 Status Member Last seen February 7, 2015 - Feb 7, 2015 at 12:14 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Feb 9, 2015 at 02:51 AM
I have samsung laptop and i have problem with it when i on the laptop and entered the password then my laptop come with black screen and cursor and my laptop won't on so what how can i repair my laptop

1 reply

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 153
Feb 9, 2015 at 02:51 AM
Hi there,

Have tried starting in Safe Mode or using the Last Known Good Configuration from the Advanced Boot Menu, accessible by pressing F8 on start up?
While on the black screen, can you enter the task manager, by pressing CTRL + ALT + DEL? If you can, click Processes, find explorer.exe and click End Process. Then click File, New Task. In the text box enter explorer.exe and click OK. After that enter Device Manager, find Display Adapters and update driver.

Hope this helps
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