Windows & bios dont recognize hard drive unable to restore data

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goad - 19 Feb 2015 à 05:32
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 24 Feb 2015 à 02:50
hi everybody,
i have a lacie Porsche p9230 3tb external hard drive, the drive is only six month old all my media is stored in this drive.
one day the drive just stopped responding and after working about 30 min it was just disappeared from windows and device manager.
for the windows to recognize the drive i need to restart my pc
there is no "crank" sound from the drive it sound in good order
i disconnect the drive from the enclosure where i found Seagate ST3000DM001.
when i connected the drive via sata the BIOS would stuck for 7 minutes until move foreword to windows, and did not recognize the drive

I MUST RESTORE THE DATA FROM THE HARD DRIVE PLEASE HELP ME

THINGS IVE TRIED:

test drive recovery

hdd regenerator

replace enclosure

connect directly as sata (2 different computers ahci ide raid)

ubunto

partition recovery

i have search the web for weeks and come up with no solutions

all i want is to restore my data any suggestions?

THANK YOU :)
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1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
24 Feb 2015 à 02:50
Hello goad,

I see that you've tried almost everything to get out your data, but I think there's a one thing more to try. Can you bring your external hard drive to a data recovery company? Yes, it will cost a decent amount, but if you can't live without this data, you should consider this option as a last resort. I'm afraid that your hard drive have been hardware encrypted and you won't be able to recover your files in the "conventional" way.

Good luck.

KY_WD