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WD passport not recognize

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kamesh - Feb 19, 2015 at 12:00 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Feb 20, 2015 at 02:30 AM
Hello,
ello,
Hi
I have a big trouble on my WD passport 1TB HDD,
I am using this since 1year but suddenly its not working, but disk can view in " my computer ", like " Local disk I", but I can't open,
Its too serious I have my all offc data's there,
Kindly please help pls pls pls



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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 20, 2015 at 02:30 AM
Hello kamesh,

Have you checked the USB cable if it's ok? Sometimes cables can be damaged by much of a use.
Try reassigning a drive letter to your WD My Passport device. Go to Control Panel>Disk management and make right-click on this disk. Do not format your drive, just Change drive letter.
It's better that the drive letter is bigger than M.
Please, come here afterward to share the results.

Hope this helps.

KY_WD
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