Bunch of dots going around in a circle in the back ground but it

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Joyce - Feb 19, 2015 at 12:56 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 19, 2015 at 05:51 PM
Hello,
My grandson was on my computer and now when I click on outlook or explorer a message pops up saying it is almost done. Mean while there is a bunch of dots going around in a circle in the back ground but it just won't load. of I have tried everything I can think of and nothing works. Please help as I have a very important email that I must tend to right away


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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 19, 2015 at 05:51 PM
I think that your grandson may have contaminated your computer.

I first suggest that you download and install the following tool (Malwarebyte) install it, launch it and update it.

The request a full scan.
Here is the download link:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Good luck
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