Toshiba satellite won't go to password screen

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chatty kathy - Mar 2, 2015 at 09:40 PM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 3, 2015 at 05:49 AM
Hello, my toshiba satellite is doing the same thing. i can turn it on, but nothing shows on screen, my password doesnt come up. the lights will come on tho. i have to take battery out then put it back in, then i turn it on and it works. i just recently installed a new version of norton protection and the guy online took over my computer and installed it while i watched my pointer going through the steps. he got it installed but i cant figure out now why my computer doesn't come on like it used to. i was reading the responses of the same issue, just haven't tried it yet. i hope there is a solution to this. i love my laptop. im not computer smart, but enjoy having it. thank you. Kathy R.



1 reply

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Mar 3, 2015 at 05:49 AM
Hello Kathy,

Try this again

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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