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Toshiba satellite won't go to password screen [Closed]

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Monday February 1, 2010
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Hello, my toshiba satellite is doing the same thing. i can turn it on, but nothing shows on screen, my password doesnt come up. the lights will come on tho. i have to take battery out then put it back in, then i turn it on and it works. i just recently installed a new version of norton protection and the guy online took over my computer and installed it while i watched my pointer going through the steps. he got it installed but i cant figure out now why my computer doesn't come on like it used to. i was reading the responses of the same issue, just haven't tried it yet. i hope there is a solution to this. i love my laptop. im not computer smart, but enjoy having it. thank you. Kathy R.



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47523
Registration date
Monday February 1, 2010
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October 22, 2020
 9,041
Hello Kathy,

Try this again

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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