Cant log my account

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janna - Mar 3, 2015 at 07:04 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 3, 2015 at 07:19 AM
Hello
i can' t log into my facebook account
when i tried to log there ask me to enter password and when i enter my password again i got notification it says get started to confirm identity
they said they are working hards to.identify that im using my real name on my account. but my user name is not my real name. and i think someone is trying to get my real information through this way. what should i do to recover it

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,237
Mar 3, 2015 at 07:19 AM
Hello Janna,

I believe you are correct.

You must try to change your password:

Try this
First go to this page:,

Click on the below link. You can find all the information
https://www.facebook.com/hacked

http://www.facebook.com/help/security

https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email
  • Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
Click on security then on Hacked accounts
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