Headphones not producing sound
Closed
angela
-
Mar 10, 2015 at 10:36 AM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Mar 10, 2015 at 02:40 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Mar 10, 2015 at 02:40 PM
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1 response
BrianGreen
Posts
1005
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
September 30, 2021
149
Mar 10, 2015 at 02:40 PM
Mar 10, 2015 at 02:40 PM
Hi Angela,
You must have got that information from Device manager. Does the device have any drivers installed? you can tell this from the drivers tab in the box you got this information from.
General things to check first are:
1 - the headphones are connected to the headphone socket and not the mic or aux socket.
2 - the device isnt muted.
If these are ok, and the drivers are installed then uninstall them and reinstall them.
Let me know how you get on.
You must have got that information from Device manager. Does the device have any drivers installed? you can tell this from the drivers tab in the box you got this information from.
General things to check first are:
1 - the headphones are connected to the headphone socket and not the mic or aux socket.
2 - the device isnt muted.
If these are ok, and the drivers are installed then uninstall them and reinstall them.
Let me know how you get on.
