BSOD will be the death of me T_T

Yinsashi - Mar 17, 2015 at 11:09 AM
 Yinsashi - Mar 17, 2015 at 02:25 PM

On my hp pc, I just restarted it to install an update. After the update was installed, I waited patiently for it to restart only to get a blue screen that says "Your PC has a problem and needs to restart. We're just collecting some data and will restart for you" before restarting and showing the same screen over and over again. I have tried everything (shutting down my laptop, pressing button, etc.) but nothing has done a single thing. I even tried opening the BIOS but nothing happens. Can someone please help me?

1 reply

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Mar 17, 2015 at 02:04 PM
try boot in safe mode by pressing while power on SHIFT + F8.
Tried it.... won't work :/