External disk not detecting in windows 7 machine

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kvani
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Thursday March 19, 2015
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March 20, 2015
- Mar 19, 2015 at 12:25 PM
kvani
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Thursday March 19, 2015
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- Mar 20, 2015 at 01:04 AM
i have my passport WD 1TB external harddisk .
It was working fine before . But now i can able to see the drive in my machine(windows 7 OS).
when i connect the hard disk it blinks and i am getting sound .when i open my computer it shows one extra drive with 0 size .But in my hard disk i have data under MyData folder (which is not showing now ):(
And down right of status bar i can see my passport device to eject(safely remove device).

https://www.amazon.in/gp/product/B008QW1HYM?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00

Please help me i need the data from the External hard disk

Thanks in advance.

1 reply

MaxStart
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Mar 19, 2015 at 06:11 PM
what about the USB cable did you using another one?
I don't want you to do anything before making sure that the problem maybe in the cable.
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kvani
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Mar 20, 2015 at 01:04 AM
Thanks for your reply Max
Yes i have tried with that too .still same problem
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