Try this 1,
Run "chkdsk /f /r" to repair problems related to bad sectors, lost
clusters, cross-linked files, and directory errors from the Command prompt in
System Recovery Options menu.
Note: When you run the check disk, there are chances of losing data so
you can take a backup of your files before running check disk.
a. Insert the installation
b. Restart your
c. Click the Start button,
click the arrow next to the Lock button, and then click Restart. If prompted,
press any key to start Windows from the installation disc.
Note: If your computer is not configured to start from a CD or DVD,
check the information that came with your computer.
d. Choose your language
settings, and then click Next.
e. Click Repair your
f. Select the operating
system you want to repair, and then click Next.
g. On the System Recovery
Options menu, click Command prompt.
h. At a command prompt, type
the following command, and then press ENTER
Chkdsk /f /r X:( drive letter)
i. Press Y when you are
prompted to check the disk the next time that the system restarts.
j. Close all applications,
and then restart the computer
Refer to "Check a drive for errors"
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US If that does not resolve, then you may have to contact HP for more