MIcrosoft Outlook PST file cannot repair

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BuckHope Posts 1 Registration date Thursday April 9, 2015 Status Member Last seen April 9, 2015 - Apr 9, 2015 at 03:43 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Apr 9, 2015 at 04:07 AM
Experts,

I have a user, who has left the company, however the manager of the department needs to view this user's outlook pst file. The pst file is 3.4gb. When we try to attach the pst file to outlook, it gives us an error message, saying something about the pst needing repair.

I ran the scanpst.exe program to repair the pst file. The repair program gets so far then just freezes ... task manager says that the program is not responding.

Help ... is there another way to repair this pst file? Is there a website that offers a repair tool other than (better than) the standard scanpst.exe. Are there any 3rd party tools that you recommend that I could purchase?

We are using Microsoft Outlook 2007. Our OS is Windows XP SP3. The pst file is standard run-of-the-mill pst file, nothing fancy about the file, except is probably is too large.


Thanks

1 reply

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
Apr 9, 2015 at 04:07 AM
click here
http://ccm.net/forum/affich-802103-outlook-pst-file-keeps-crashing

Perhaps this Microsoft web site can help:

https://docs.microsoft.com/en-us/outlook/troubleshoot/data-files/how-to-repair-personal-folder-file

Good Luck
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