Toshiba laptop factory reset

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Hello,

I'm trying to do a factory reset on my laptop and have had this message come up:

Unable to reset your PC. A required drive partition is missing.

Any ideas what I can do instead?

Thanks
Michelle

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Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
10,998
Hi

How did you proceed to reset?