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Gateway netbook Windows XP

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Anna_TX
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 - Apr 19, 2015 at 03:27 PM
Anna_TX
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 - Apr 20, 2015 at 03:26 PM
Hi, I apologize in advance, I am not very computer literate.
I have a Gateway netbook that won't go passed the user log in screen. I can only access my desktop in safe mode.
Any help will be greatly appreciated.

Anna

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Anna_TX
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Apr 19, 2015 at 08:55 PM
Did I post this in the correct forum?
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Answer 2 / 2
Computertech
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Apr 20, 2015 at 01:19 AM
Did you install any new hardware?
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Anna_TX
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Apr 20, 2015 at 03:26 PM
Thank you for your reply. No, I haven't installed any new hardware. It hibernated (not sure if that's the correct term) and when I restarted it, the process would freeze at the log in screen.
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