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Gateway netbook Windows XP

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Hi, I apologize in advance, I am not very computer literate.
I have a Gateway netbook that won't go passed the user log in screen. I can only access my desktop in safe mode.
Any help will be greatly appreciated.

Anna

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Did I post this in the correct forum?
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Did you install any new hardware?
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Thank you for your reply. No, I haven't installed any new hardware. It hibernated (not sure if that's the correct term) and when I restarted it, the process would freeze at the log in screen.
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