My SD card won't show up on my laptop anymore!

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lindseykaylin
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1
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Tuesday April 21, 2015
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April 21, 2015
- Apr 21, 2015 at 11:02 PM
Boogieman_WD
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Friday October 10, 2014
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October 19, 2016
- Apr 22, 2015 at 09:52 AM
So I have a PNY Optima SD card, 2gb, that I've had for a few years. I use it for my digital camera, and it always works great. The laptop I have has a lil slot or built-in sd reader on the side, so I don't have an adapter or cord or anything. Usually when I put the card in, a window pops up asking me how I want to view the files. however for the past month or so, nothing happens at all when I put the card in. Can someone try to help me fix this problem?? really need to use the photos on my card! thanks

1 reply

Boogieman_WD
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Apr 22, 2015 at 09:52 AM
Hey there, lindseykaylin.
Does the card work with the camera? If not, I'd suggest that you try it with another computer just in case, to see if the same thing happens. If it works OK with the camera, it might be the card reader. If this is the case I'd recommend that you try reinstalling the drivers for the SD card reader to see if that fixes the issue. You could also take a look if the card is recognized in Disk Management. If it is recognized there, you could try assigning it a new letter to see if it's recognized by Windows Explorer after that. Here's how to do that: http://products.wdc.com/support/kb.ashx?id=RyiV3c
On the other hand, if the memory card is failing, you could try accessing it via Linux Live CD/USB or by trying some of the data recovery options listed in this thread: https://www.tomshardware.com/

Hope that helps.
Boogieman_WD

WD Representative
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