Dvd rom

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manis - Apr 23, 2015 at 01:30 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 24, 2015 at 07:30 AM
Hello, My dvd rom can't read CDs what to do?? Plz help me 1 :(



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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 24, 2015 at 07:30 AM
Hello manis,

Please, navigate to Device manager and try to see if there's any conflict with the hardware /yellow sign at optical devices/
Have you tried reinstalling the DVD-ROM driver? If you haven't I think it would be good to try rolling back the driver or update it.
Here in the knowledge base of Microsoft I've managed to find some info regarding your issue with the optical drive. Please, take a look at this link, it might help you: https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

Hope this helps.

KY_WD
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