Dvd rom
Closed
manis
-
23 Apr 2015 à 13:30
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 24 Apr 2015 à 07:30
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 24 Apr 2015 à 07:30
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1 response
KY_WD
Posts
2053
Registration date
Thursday 23 October 2014
Status
Member
Last seen
28 February 2017
122
24 Apr 2015 à 07:30
24 Apr 2015 à 07:30
Hello manis,
Please, navigate to Device manager and try to see if there's any conflict with the hardware /yellow sign at optical devices/
Have you tried reinstalling the DVD-ROM driver? If you haven't I think it would be good to try rolling back the driver or update it.
Here in the knowledge base of Microsoft I've managed to find some info regarding your issue with the optical drive. Please, take a look at this link, it might help you: https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
Hope this helps.
KY_WD
Please, navigate to Device manager and try to see if there's any conflict with the hardware /yellow sign at optical devices/
Have you tried reinstalling the DVD-ROM driver? If you haven't I think it would be good to try rolling back the driver or update it.
Here in the knowledge base of Microsoft I've managed to find some info regarding your issue with the optical drive. Please, take a look at this link, it might help you: https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
Hope this helps.
KY_WD
