When I scan a large color document on the color printer, the PDFs that are sent to me via Email can not be opened. The error message indicates it is not a supported file type. This only occurs when the scanner breaks the file into a number of Emails. The name of the files that come in are Part.000
Can't open scanned document when broken up into 2 PDF's
1. Remove the PDF file that was corrupted by sending it to the recycle bin then empty the recycle bin. Download the PDF file again from the original source. While the Acrobat is downloading the file, limit your computer usage, this will only take a few minutes so just walk away from the computer momentarily. Open the new PDF file once the download has completed.
2. Remove your Adobe Acrobat Reader program. Click "Start" and select "Control panel." When the control panel opens find "Adobe Acrobat Reader" click on the program then select "Uninstall." Allow the program to complete the entire uninstall process.
3, Reboot your computer by clicking the "Start" then select "Restart." When the computer is finished rebooting reinstall the "Adobe Acrobat Reader" from Adobe Official Site. Download the latest version of the "Acrobat" for your computer's operating system. This will take a few minutes to complete the reinstall.
4. Download the PDF file again by visiting the website that you obtained the corrupted PDF file from. The file should be able to open correctly, but if you are still getting a corrupted file, proceed to the next step.