Sims 2!! Custom content pleasee helpp me!! :(

 Levy -
heeyy guys :|

I need help I've downloaded and installed custom content for my sims 2 game. But it won't show up in the actual game. I've tryed everything!! It's so annoying I've read all the help and advice sites but nothing will help me. I've enabled the content and downloaded it into my sims 2 downloads file. I've checked that I have the required games for it to work and everything but it won't show!! Also no window comes up asking me about custom content when I run the game I had to go into my game options and click enabled it but it still won't work!!! :@ :@ Ive spent two days now trying to get it working it's so frustrating!!! :@ :@ :@ Please could someone help..? maybe you could tell me all the steps you went through to get yours in the game...? Please, please help me!! thank you xx :]

16 replies

Well this question's really out of date, but if anyone still needs help I can try. :)

1st. Make sure your Downloads folder (which should be located in Users\(Current User Account)\Documents\EA Games\The Sims 2\Downloads.) has a capital "D". So it's Downloads. Spelled just like that.

2nd. Make sure you extracted the files correctly. Once you download them, don't just throw the file into the Downloads folder. You have to extract them using WinRAR or another kind of extracting program. (Download WinRAR here:

3rd. Make sure you READ ABOUT THE DOWNLOAD! Make sure you have the correct games and expansions, the right meshes, and so on. Make sure if it says you need to download a mesh from a site, you download it! (It should say if you need a mesh in the "Downloads" tab at modthesims2. If your downloading from xmsims, click on the photo of the download you want, and you'll get the download window.)

4th. If you were downloading a Sim or a house/community lot, make sure you INSTALL IT INTO THE GAME. SIMS AND LOTS DO NOT GO IN THE DOWNLOADS FOLDER LIKE CLOTHES, HAIR, ETC. First save the Sim or Lot to your desktop, or the destination where you first save the downloads before extracting them. Then extract the file/files. Next, double-click on the Sim or Lot. It should say if you want to install them into your game. Click install. (Be sure to have the Sims 2 Clean Installer. It'll install Sim and Lot packages into your game with ease. Download it here: YOU NEED THE SIMS 2 CLEAN INSTALLER FOR SIMS, HOUSES, AND LOTS. If you dont have that, a message may come up that says "Windows cannot open this file." If that message comes up, then you need the Sims 2 Clean Installer!)

5th. Check if your Custom Content is enabled in your game. Go into the neighborhood of your choice, and click on the 3 ...'s in the bottom left hand corner. Then select "Enable Custom Content." (I might not be dead on about the Options menu of the Sims 2, considering I've played the Sims 3 mostly now-days, but somewhere in there it DOES say Enabled Custom Content! I promise! :-) After you've enabled the content, restart your game. YOU MUST RESTART YOUR GAME. :)

6th. Do you know where to look for your content in the game?
If you downloaded hair...:
1. Go into Create A Sim or In a mirror click on Change Appearance.
2. Your custom hair should look like this: With the little star looking thingys on the hair picture.
3. If your hair you downloaded was pink, blue, bright red or some different thing other than the regulars, you might need to click on the little Star Looking Thingy next to the Red hair. Thats for different color hair, and some of your styles might be in there!

For clothes...:
1. Go into Create A Sim or go to a community store and click Buy or Try On
2. Your custom clothes should be under Everyday, PJ's, Underwear, Swimwear, Athletic or Outerwear if you have Seasons, considering which kind you downloaded.
3. Make sure you click Outfit if you download an Outfit, and Top if you download a Top, and Pants if, well, you get it. :)
4. Pay in mind not all clothes fit all Sims. Make sure you selected Toddler, Child, Teen, Young Adult or Adult for the correct clothing.

For furniture...:
1. Go into Buy Mode.
2. If you downloaded a Bed, click on the Beds. If you downloaded a Dresser, click on the Dressers. Etc...
3. Make sure to click on the little Flower next to the Table in the main categories. Alot of the custom content downloaded goes in one of those, so make sure to check EVERYWHERE.

(If your hair, clothes, or furntiture comes out looking funny, or doesn't show up at all, make sure you downloaded the mesh!)

7th. If you don't know what the mesh is, it's kinda what holds the whole download together. Without the mesh, you get, well, nothing! The mesh can be found either right with the download file, or by it. There will usually be a sign that says "Mesh required, get here." or "Link to Mesh" something like that. Pay in mind not all products need a mesh, so dont freak out if there isn't a mesh there! ;P The product will usually tell you if it needs one or not.

If every single one of these steps didnt help you, I have NO clue what to tell you. Maybe post a question at or hey, read this:

That's what helped me. If your new to downlaoading content, don't worry, you'll get it. It might not seem simple at first, but it is, trust me. Or if you've been downloading forever and ages, and you just have a problem, posting a question on a forum never hurt! GOOD LUCK AND HAPPY SIMMING!
You're a genius! Thank you so much ! I've been having such a hard time and this really solved everything. Thank you !
ok I have sims 2 double deluxe and store edition university pets and I think that all I did everything you did I have windows home premium is that why it wont work plz help I have been waiting for this more than a year!

just so people know-to people who have sims 2 double delux-i have figured out the problem. u have to actually put the cutsom content u downloaded no into The Sims 2 folder but into the Double Deluxe folder under the Downloads in there. =) I have tried everything myself until I used my brain on my own and figured out thats what u have to do.

i did everything you said but everything but custom people show up any tips?
nice your the best!!

has your download folder got a capital D like this Downloads not downloads
I had this problem. I clicked the start button on the lower left of the computer screen, clicked programs/all programs button, clicked the sims 2 double deluxe (or whatever game you have), then clicked sims 2 body shop. when the body shop is loaded, click create parts then create clothing, make-up, whatever you want to download, and when that loads, click the article of that type you want to download, crate a project name for it (it can be anything. you never have to use it again), click the export button at the bottom, and then click where it will appear in. If it is clothes you can clicke everyday, formal, etc. then click the import to game button. Now go to the sims, click enable custom content at the screen before you choose a neighbourhood, and it will appear in the game. I'm sure there are other ways but that's the way I did it and it works fine for me!
PS. Sims 2 Body Shop should be automatically downloaded when you download the sims game you have. I didn'y download body shop but it was on there.
that didn'y is supposed to be didn't! XD. also, crate a project is supposed to be create a project. clicke=click.
have you installed the CEP package ? It can be found at ModTheSims2 under Numenor (the creator )
Umm make sure you have the downloads folder with a capitalized "D", if that still doesnt work then go to and look up cep package and downlaod that, and also when it says open save cancel on the download when it first comes up click download and make sure you go to my documents, ea games, sims 2 and then doble click on the download folder.(oh and you have to have winRaR its what I use and um also go to and they have awesome stuff):)

Sorry on line 4 its "save" not download,sorry!
aimers..! thank u..! thank u..! so so so so much..! today I tried all day to use my custom skins... the whole day..! I missed my aunts bday, and I didnt make my hmw.. just to play sims and u were right..! it was the capital D.. iou so much..! :) kiss

When u download custom, you get free other custom stuff that u didn't even download! it's new make-up, new clothes, stuff like that.
You May Have To Download "Meshes"
They Are Basically The Base Of The Object

My Lots Dont Work Though
if nothing at all works, no matter how many times you try, I think un-installing the sims 2 and all its expansion packs and then re-installing them all over again along with the custom content will be the best way to get it going again.

Download WinRar and unzip the files. Then enable content, quit game, and try again. that should work.
I have windows 7 too. If you have win-rar, thats the real only thing you need. If you don't have it click here and get it
When you download custom content from sites (mosthesims2,etc.) you need to extract the files. So when you click open on the download win-rar should come up. When it comes up at the top theres different buttons, click the one that says extract files. Then another thing will come up. Go through your files till you find sims2. Now you have to go through sims 2 and find the download file. Once you find it a click ok. Then your done and it should be in your game! But if it isn't working you need a meash, so i'd stick with, there not as complex.

hope that helped! :)
here is somthing that might work you chould if you have Bon Voyage or Life Stories go into "..." or options go to the weird starry thing in the top right corner click yes that should say custom content when you start the disk click yes and you get custom content!

I Hope this helped!
The downloads folder should have a capital "D"
Maybe that'll work?
try reinstalling it mite work it work for me
try reinstaling it worked for me
Well, this is really late, but I'll post. Have you made a Download folder in The Sims 2 game folders? Also, you might need winRAR. Download it, and open it. Right click your custom content and hit "Extract Here" if it is in a folder of it's on. If it is a Body Shop Package file... Right click it and select "Open with".. then "Sims 2 Body Shop Package Installer" (Something like that..) Hit install.. the rest should be done for you. If it is a normal PACKAGE... after extracting.. it should be in the game. One more thing. Re-check the site you downloaded it from.. you might need to download a mesh!
yer I have the same problem but a little different, all of the furniture works just all my cloth and hair don't work and I have enabled all of it and I have got all the meshes and recolors and i'v tried every thing and it still wont work can you help me