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Tenda router asking "Additional login information"

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Lea L - May 4, 2015 at 08:20 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 5, 2015 at 01:22 PM
I can connect with my internet connection using the direct line(wire) but when I try to connect the line(wire) through the router I can no longer connect with my internet, it just ask for "additional login information".

the wifi icon on the task bar doesn't show any error, like an exclamation or an ex. Just "no internet connection"

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Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
May 5, 2015 at 01:22 PM
I suggest you use the reset button to restore the router to its factory state. Then logon to the router using a wired connection and set the SSID and password.

Good luck
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