Having probems with factory reset

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hawaii123 Posts 1 Registration date Friday 22 May 2015 Status Member Last seen 22 May 2015 - 22 May 2015 à 13:04
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 22 May 2015 à 14:21
Hello, I have a compaq computer that when I turn it on I have a blank screen. I cannot get to the start menu to factory reset it is there any other way to reset the computer?

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
22 May 2015 à 14:21
It's possible you have a hardware problem that is preventing the screen display.

I suggest you have a local repair shop do a diagnostic to determine the extent of the problem.

Good luck