Having probems with factory reset

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Wednesday October 8, 2008
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Hello, I have a compaq computer that when I turn it on I have a blank screen. I cannot get to the start menu to factory reset it is there any other way to reset the computer?

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Wednesday October 8, 2008
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It's possible you have a hardware problem that is preventing the screen display.

I suggest you have a local repair shop do a diagnostic to determine the extent of the problem.

Good luck