Having probems with factory reset

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hawaii123 Posts 1 Registration date Friday May 22, 2015 Status Member Last seen May 22, 2015 - May 22, 2015 at 01:04 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 22, 2015 at 02:21 PM
Hello, I have a compaq computer that when I turn it on I have a blank screen. I cannot get to the start menu to factory reset it is there any other way to reset the computer?

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
May 22, 2015 at 02:21 PM
It's possible you have a hardware problem that is preventing the screen display.

I suggest you have a local repair shop do a diagnostic to determine the extent of the problem.

Good luck
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