Keyboard problem

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Mooray Harika - May 25, 2015 at 01:34 AM
Alice_Phoebe Posts 21 Registration date Monday May 25, 2015 Status Member Last seen August 9, 2015 - May 25, 2015 at 05:02 AM
Hello, In my laptop keys 'c' 'x' 'z' are not working my laptop is hp EliteBook Folio 9470m



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2 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
May 25, 2015 at 01:59 AM
Hello Mooray Harika,
sounds like faulty keyboard..
Try external one..
May be also there is loose connection also.. if so then contact a valid technician..
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Alice_Phoebe Posts 21 Registration date Monday May 25, 2015 Status Member Last seen August 9, 2015 2
May 25, 2015 at 05:02 AM
But the only other possibility that I can think of other than damaged keys is that your keyboard connector may have been loosened. Keyboards use a matrix to determine if a key has been pressed to they get a signal on a column and on a row. A, encoder chip interprets the signals and send out the equivalent ASCII code. If the encoder is on your motherboard board and not the keyboard module, then the cable could have been partially pulled out, disabling a column or two of keys.

When you take the laptop apart, first thing is to re-seat the keyboard cable, and see if that fixes it.
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