BSOD! Event ID: 1033

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Hello,
Today for the first time i got the BSOD.
My pc is desktop running windows 7 64-bit.
I have Norton v11 antivirus protection and google chrome web browser.
80GB hard disk, MSI motherboard, 1GB RAM, (If you need further info please ask me)

I unable to read the Blue screen as it appears for 2 seconds (the line which i see is dumping physical memory but not sure)
and then my pc restarts and i got this message


Windows has recovered from an Unexpected shutdown

Problem signature:
Problem event name: Blue screen
OS version : 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional Info about this problem:

BCCode : 3b
BCP1 : 00000000C0000005
BCP2 : FFFFFF960002E03D6
BCP3 : FFFFFF8800279DD70
BCP4 : 0000000000000000

OS Version:6_1_7600
product:256_1
Files that help describe the problem:
c;\windows\Minidump\052715-35786-01.dmp
c:\Users\star\Appdata\local\Temp\WER-106439-0.sysdata.xml



Note: But when i try to open minidump it shows access denied. I dont know what to do..
Please help me



6 replies


When in Windows go to Start > Computer (Right click it) > Properties

On the left go to Advanced Settings

under startup and recovery click Settings

untick the box that says "Automatically restart" and wait for it to happen again.

you could also use bluescreenview

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The link bluescreenview doesn't work i try the first option you suggested!
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.... What OS are you running?
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Why're you bothering then? is it for testing? Once the activation period expires you wont be able to get updates.
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ok ok then i do hotfix.
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Why havent you activated it?

is it a pirate copy?
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Yes! i have another pc this windows belongs to that..
this pc which i got BSOD is used for test the hardwares of the other pc came to me which is not genuine one.
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Okay, download the hotfix from a PC with activated Windows and install it to your test PC.

Can you get me the mini dump file from this location

%systemroot%\Minidump
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ya but it shows like corrupted dmp file...
see here..
https://www54.zippyshare.com/v/c6RkUY8s/file.html
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YOur zippy share requires a download? Just post it here.

What was the fix?
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Computertech! Please! You have marked this as solved! People tried their damnest to help! Why did you mark it as solved? How did you fix it?
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Ya but what to do? all the minidump files are gone when i did disk clean up.. also when i try to run bluescreen view suggested by kieferschild but it also didn't show anything!.. so i dont want to waste all your valuable time..
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Nonsense!

we're all hear to help.

Did you install the hotfix?