MSI laptop screen is black

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peachesandolivia
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Friday July 10, 2015
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July 10, 2015
- Jul 10, 2015 at 10:23 AM
 Blocked Profile - Jul 14, 2015 at 09:37 PM
I tried removing the battery and pressing the ON button for 60 seconds. Didn't work.
When I boot, the screen is black. However, I can press Control Alt Delete and bring up New Task that way. The only thing I've been able to bring up (or think of) is notepad, which opens.
The laptop is an MSI GT 780 DXR running Windows 7
When I boot into safe mode, the same thing happens. I am backed up except for the photo shoot I just did, of course. ) :

1 reply

Blocked Profile
Jul 10, 2015 at 12:29 PM
OK< start a new task and call it "EXPLORER". Let me know if it loads your desktop!
1
peachesandolivia
Jul 10, 2015 at 05:09 PM
Thank you for suggesting that; I tried it and it didn't work. I finally gave up and took it into the computer shop. New hard drive coming...
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Ambucias
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11,280 > peachesandolivia
Jul 10, 2015 at 05:17 PM
That task should have been called "explorer.exe".
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Blocked Profile
Jul 14, 2015 at 09:37 PM
Nope. just explorer will work. or notepad, or calc, or cmd!
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