Dell Inspirion 13.7000 series gets blank screen when turned on
Solved/Closed
Hello,
when I turn my laptop on, I get the dell logo, but then it turns to a blank grey screen with just the mouse showing.
I just got this laptop a few weeks ago.
when I turn my laptop on, I get the dell logo, but then it turns to a blank grey screen with just the mouse showing.
I just got this laptop a few weeks ago.
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1 response
Ambucias
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Jun 20, 2015 at 05:46 PM
Jun 20, 2015 at 05:46 PM
Try this
1. Remove the battery and cable.
2. Press and hold the power button for 58 seconds.
3. Replug and start.
Good luck
1. Remove the battery and cable.
2. Press and hold the power button for 58 seconds.
3. Replug and start.
Good luck
Jan 20, 2016 at 12:49 AM
Thank you.
I unplugged the charger from the laptop and pressed the power button and held it while the laptop was still on at the black screen. It restarted perfectly
Apr 6, 2016 at 11:08 AM