Dell Inspirion 13.7000 series gets blank screen when turned on [Solved/Closed]

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Hello,

when I turn my laptop on, I get the dell logo, but then it turns to a blank grey screen with just the mouse showing.
I just got this laptop a few weeks ago.
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1 reply

Best answer
Posts
50337
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
47
Thank you
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

Thank you, Ambucias 47

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Thank you. It worked like clockwork. I would have never guessed. Awesome!! Thanks for the help! Nice to see the community help each other out!
Fabulous!
Removed the battery, held the start button for a minute, put it back together and voila!
Back in business.

Certainly saved me a service call.
No words.. Walking to 2018.. This still works folks!!!
Thanks a lot for the peace of mind Ambucias..
Have a great year ahead... :)
Thank you so much!! It worked!!
Thank you!!!!! It worked like a charm!