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WD passport not appearing on any computer

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Shawn - Jun 1, 2015 at 01:20 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jun 1, 2015 at 02:55 AM
Hi my WD passport not working or not showing any data on it. Non of the computer could read the files, passport just making a 'clicking' noise. The LED light keep blinking for couple of minutes. When I use the right click only shows 4 options,
if i right click there only i got 4 sub content 1,eject
2, create shortcut
3, trouble shoot
4.properties

Please help me to fix it, otherwise I will lose lots of information which is really important for me.

Thanks so much.
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Answer 1 / 1
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jun 1, 2015 at 02:55 AM
Hi Shawn,

I am sorry about the problem you are facing. Unfortunately those clicking sound are not a good sign. They could indicate a mechanical issue. Search for the drive in Disk Management. Check its file format. Is it RAW? Sadly, there are not many options left if the issue is mechanical. I would use a Linux Live CD, because it may grant you access to your data. If the information on the drive is really important, contact a data recovery company and check their suggestions.

Hope this helps
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