Dell black screen after start up

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Jacqui - Jun 7, 2015 at 02:39 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 7, 2015 at 05:22 PM
Hello,

My Dell i7 starts up then goes to black screen. I tried f8 and safe mode. I am desperate please help!!

Kindregards
Jacqui


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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Jun 7, 2015 at 05:22 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
-1