Dell black screen after start up

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Hello,

My Dell i7 starts up then goes to black screen. I tried f8 and safe mode. I am desperate please help!!

Kindregards
Jacqui


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Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,015
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck