My lenovo G500 startup problem

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Viraj Kedia - Jun 7, 2015 at 01:05 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jun 8, 2015 at 04:50 AM
Hello,


My laptop is lenovo G500 with Os windows 8. When power button is pressed screen shows lenovo written on it and nothing else works no keys nothing. Laptop is charging normally
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jun 8, 2015 at 04:50 AM
Hi Viraj Kedia,

You are saying that no buttons are working, so it is not possible to enter BIOS. Right? You may need to reset BIOS to its defaults. This can be done by removing the CMOS battery. I recommend you to check the laptop's manual and see if the CMOS battery is easy to reach.
Other possibility is that your hard drive is failing and that is why you can not boot. In this case I recommend you to remove the hard drive and connect it to another PC.
By any means, if your laptop has some warranty left, do not do anything before contacting the reseller.

Hope this helps
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