Sims 3 crashing and blue screening [Solved/Closed]
lori_bryanne1
Posts Tuesday June 9, 2015Registration date
June 9, 2015
Last seen
-
Jun 9, 2015 at 08:06 PM - Latest reply: Ambucias55013
Posts Monday February 1, 2010Registration dateModeratorStatus
September 21, 2018
Last seen
- Oct 10, 2015 at 04:30 PM
Hellooo. I am having a bit of a problem with my game, and I would be very appreciative if someone would help me. I recently had a brand new hard drive put in my HP computer(about 450 gigabytes), and the drivers are up to date.After I got it back, I installed Sims 3, the Diesel Stuff expansion pack, and the Generations expansion pack. The first few days I played it, it had no problems, but yesterday I was in build mode when the screen went black for a few seconds, the mouse disappeared, and a blue screen popped up saying something went wrong. It then restarts itself and now it does it every time I play my game. Any ideas on how to fix this? Thank you (:
Ambucias55013
Posts Monday February 1, 2010Registration dateModeratorStatus
September 21, 2018
Last seen
>
Tephlyn1
Posts Saturday October 10, 2015Registration date
October 10, 2015
Last seen -Oct 10, 2015 at 04:30 PM
What was your issue?
Please, bare in mind that CCM is a mutual aid community, all answers on the forum are provided by volunteers who give their time free to help solve issues.
Therefore, it is specifically requested from CCM forum users to correspond showing mutual respect. Therefore, when requesting assistance, to be courteous, as for elsewhere in similar circumstances. (i.e. please, thank you, appreciate, grateful, etc.)
Dump File : 101015-22323-01.dmp
Crash Time : 10/10/2015 12:33:14 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8504b510
Parameter 2 : 0x8e4419b0
Parameter 3 : 0x00000000
Parameter 4 : 0x0000000c
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+119b0
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.15.10.1749
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dfb84
Stack Address 1 : dxgkrnl.sys+8cfb3
Stack Address 2 : dxgkrnl.sys+8199c
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\101015-22323-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,508,488
Dump File Time : 10/10/2015 12:35:01 PM
==================================================
==================================================
Dump File : 101015-27300-01.dmp
Crash Time : 10/10/2015 12:04:38 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x84c89510
Parameter 2 : 0x8de1c9b0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+119b0
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows Vista(R)
Company : Intel Corporation
File Version : 8.15.10.1749
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dfb84
Stack Address 1 : dxgkrnl.sys+8cfb3
Stack Address 2 : dxgkrnl.sys+8199c
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\101015-27300-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 312,168
Dump File Time : 10/10/2015 12:06:04 PM
==================================================
Please, bare in mind that CCM is a mutual aid community, all answers on the forum are provided by volunteers who give their time free to help solve issues.
Therefore, it is specifically requested from CCM forum users to correspond showing mutual respect. Therefore, when requesting assistance, to be courteous, as for elsewhere in similar circumstances. (i.e. please, thank you, appreciate, grateful, etc.)