Password and mobile phone number

Closed
Alex - Jun 12, 2015 at 11:58 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 12, 2015 at 04:46 PM
Hello,
I am unable to access my yahoo account password because I have changed the mobile phone number. How can I get my password back without having to use my phone number? Thank you.


2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 12, 2015 at 12:36 PM
You can't.
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jun 12, 2015 at 04:46 PM
Hello

You must contact Yahoo Costumer Care using this form explaining your issue, just click on e-mail:

https://io.help.yahoo.com/contact/index?page=oops
Good luck
0