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Hardware or Software Uncompatability

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arul - Jun 17, 2015 at 11:31 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 18, 2015 at 01:17 AM
Hello,

I have a new PC. While performing my task suddenly i got blue screen error and in that screen it shows unexpected hardware or software is installed it may be damaged your data to prevent make a restart. Then with in a minute I got the same again. I used both windows 7 as well as windows 8/8.1.

My email ID: ***@***



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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Jun 18, 2015 at 01:17 AM
Hello,

Welcome to Kioskea Forum

Try to boot in safe mode with networking.

Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here

Please inform us when the issue is resolved. Thank you.